FREQUENTLY ASKED QUESTIONS
 
Can you tell me exactly how much this job will cost me?

In our years of experience we have found that our customers prefer an accurate price based on their exact problem. While other companies may quote you an hourly rate that sounds cheap, the workers they send will come out intent on staying at your location as long as they can in order to make more money. Why? Because they are getting paid by the hour. So what’s the rush? And while other companies may give you a quote over the phone, you must understand that that quote will very likely change once the service technician is at your home. We don't think that either is fair to you. By allowing us to send a plumber to your home for an absolute “free estimate” he can then diagnose your problem in person. Only then will he and you know exactly what it will take to get the job done and the price to do it.      

INVOICE SHOCK- This is what happens when you get charged for "time and material" as the plumber gets paid more the longer it takes him. Only at Ernie’s Plumbing do you get straight forward pricing. This shows you the EXACT amount it will cost so that you can decide before the work even begins.

What kind of warranty or guarantee do you offer?

CALL BACKS- Other plumbers have a "Concrete Guarantee"- when their truck leaves your concrete driveway their guarantee expires! Not with Ernie’s Plumbing! With us you have a 100% SATISFACTION GUARANTEE.